Brigadier Abdullah Saad Al Sulaiti, Director of Unified Services Department in Borders, Passports and Expatriates Department, Ministry of Interior, announced that the formation of an ongoing project between the Ministry of Interior and Labor Department will be applied soon.
The project involves an automatic authentication of documents through the link between the two ministries without the need for paper processes that will be ended soon through the processing of all transactions electronically.
He said that there is a push to soon establish another center of employment in the north of Doha, especially with the presence of significant numbers of expatriate workers in the northern regions, through which many projects are running, and the Ministry of Interiors seeks to keep abreast with these developments in the State.
Brigadier Sulaiti pointed out that among the new services provided by Mesaimeer Health Center is the allocation of an office for transactions for Qatari and expatriate women, allowing that office to offer all services to women without the need to mingle with the public at the location. He added that this idea has been warmly welcomed by the public. Therefore, the Ministry seeks to apply it to other service centers in the next phase, which will soon see application of the same in the Umm Salal Health Center.
Brigadier Sulaiti commenting in statements in AL Shurtah Ma’ak, “the Police with You” program on Qatar Radio, said that the measure of public satisfaction with the services provided by the Ministry of Interior to them through service centers was high. He pointed out that MOI has recently been applied to the “Mystery Shopper” development through the Department of Strategic Planning.
It is designed to measure public satisfaction on the performance of various departments of MOI on a scientific basis, applied by the program, at which times public satisfaction and dealing with the public by the employees can be considered in all respects. He added, “We appreciate the effort of H.E. the Minister of State for Interior Affairs in the application of ‘Mystery Shopper’ in the scope of work of the Unified Services Department.”
On his part, Colonel Nasser Abdullah Al Mahmoud, the Director of the Criminal Evidence and Information Department, MOI, pointed out that among the projects that the department is preparing to implement in the next stage is to take fingerprints of residents who enter the country through airport immigration points. He added that the project will be implemented at the New Doha International Airport with their entry, so that the arrivals are examined in a situation which has sound procedures as they enter the country, while those who do not complete the procedures shall return to their country of origin.
Colonel Al Mahmoud related that among the new projects that the Department seeks to implement, taking fingerprints of expatriates, which is still in the study phase. This project, in particular, needs comprehensive coordination between the Ministry of Interior, Ministry of Foreign Affairs and Passports Department with respect to the process of checking expatriates, especially from the labor-exporting countries. He added that the Ministry is looking at appropriate solutions for applying the project after an integrated study.
source: Al Sharq Newspaper
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