Mashreq Qatar, the leading bank in the Middle East & North Africa, once again has won the award for Best Consumer Internet Bank in Qatar from Global Finance Magazine. The bank now has the distinctive honour of winning this award for the fourth year consecutively.
Mashreq Qatar was recognized as part of the 13th edition of the awards series by New York based business magazine ‘Global Finance’ which is selected by the magazine from the shortlist provided by a distinguished panel of experts at Infosys.
Niranjan Mendonca, Head of Retail Banking, Mashreq Qatar commented, “We believe in offering our customers the convenience of banking anywhere, anytime at their comfort, which is why we constantly enhance our range of channels including online banking, mobile banking, phone banking, cash/cheque deposit machines, and ATMs. This award is recognition of our unwavering commitment to delivering top-quality personalized service and excellence in customer care. In addition to making the banking experience more convenient, we are constantly ensuring the best levels of security and protection. State of the art encryption, separate access codes for funds transfer and a robust information security protocol ensures that our customers can use our services safely and securely.”
The Best Consumer Internet Bank award in Qatar was chosen on the basis of the following criteria: strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings with the most advances security features, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, website design and functionality.
“To celebrate this achievement with our customers, we are offering free unlimited remittances to anywhere in the world through MashreqOnline”, Mendonca added.
Mashreq Qatar recently enhanced its MashreqOnline platform to offer customers even more convenience, features, & accessibility. Customers can view their entire relationship with the bank and perform their transactions within two clicks only. The upgraded payments feature allows customers to use shortcuts for repeated transactions and transfer requests. Mashreq Qatar also offers instant Q-tel Hala recharge online and all this is possible through advanced security coupled with SMS based transaction verification.
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