Posted on December 03, 2018

Commercial Bank has won two awards at the inaugural Qatar Business Awards, which is organised by the Qatar Financial Centre (QFC) as part of its annual Networking Event.

The Qatar Business Awards are designed to recognise and celebrate QFC-licensed firms for their achievements across five distinct categories. Commercial Bank was named the QFC’s ‘Best Partner of the Year’and won the ‘Best Customer Relationship Excellence’ award for Commercial Bank Innovation Service (CBIS). CBIS is a wholly owned subsidiary of Commercial Bank, responsible for introducing new technologies such as robotics and machine learning to the Bank’s operations toimprove client experience and risk management.Commercial Bank previously outsourced this innovation and information technology function to India, but established CBIS to bring these important growth drivers back in-house.

Joseph Abraham, Group Chief Executive Officer, Commercial Bank said: “At Commercial Bank we are proud to have won not one but two Qatar Business Awards. The awards are in recognition of Commercial Bank’s QFC entity CB Innovation Services, which is deploying the latest world-class technologies to our banking operations and platforms, and hence developing Qatar’s banking industry in line with the economic pillar of the Qatar National Vision. We are very happy to work with and support QFC in their efforts in providing a platform for companies coming into Qatar, and for recognising QFC companies’ achievements through these awards.”

Commercial Bank has won several awards from local and international organizations this year, including ‘Best Bank in Qatar’ from Global Finance and ‘Best Remittance Bank in the Middle East 2018’, and ‘Best Retail Bank in Qatar 2018’.