Posted on December 09, 2015

Commercial Bank, Qatar’s first private bank, is proud to announce it has won the “Best New Loyalty Programme” award at The Customer Festival Middle East Awards, held in Dubai, for its Credit Card loyalty programme, Commercial Bank Rewards. Commercial Bank Rewards was judged to be the best new loyalty programme in the Middle East and beat regional competition at the awards ceremony celebrating market leaders in modern-day digital marketing, innovation and customer service.

Commercial Bank Rewards is a market leading Credit Card loyalty programme that allows customers to earn Reward Points whenever they use their Credit Card for local, international and online retail spending. Reward Points can be redeemed through the award-winning Commercial Bank Rewards loyalty programme, which allows customers to redeem their Reward Points for flights to any destination, at any time, with no blackout dates. Commercial Bank was the first bank in Qatar to bring this unique loyalty programme to the market in 2013.

Recently Commercial Bank further enhanced and relaunched its loyalty programme by allowing customers to redeem their Reward Points online through their PC, mobile or tablet. Customers can also choose to redeem their Reward Points for e-gift vouchers that are accepted at the widest variety of popular stores in Qatar such as IKEA, Damas, Sharaf DG, 51 East, Virgin and many more, as well use them for giving to charity. In addition to the Reward Points and vouchers, Commercial Bank Credit Cardholders continue to enjoy the widest range of benefits, including 0% Buy Now Pay Later at over 200 outlets, exclusive offers on travel, dining and shopping in Qatar and overseas, complimentary access to over 500 executive airport lounges worldwide and complimentary travel insurance.

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Mr. Dean Proctor, Commercial Bank EGM, Consumer and Private Banking said: “We are delighted to be awarded with the Best New Loyalty Programme in the Middle East at the Customer Festival Awards in Dubai. Our newly revamped online redemption programme now makes it even easier for our customers to enjoy Commercial Bank’s state-of-the-art loyalty programme and redeem their Rewards Points for free flights or for gift vouchers to buy something special at Qatar’s leading stores. Since the redemption programme’s re-launch in March 2015, we have witnessed a huge increase in customer participation, which demonstrates the value customers place on our products and services. The programme is available on all platforms, is easy to use and gives our customers unparralled access to benefits and offers not available elsewhere in the market, all as a reward for using their Commercial Bank Credit Card.”

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