Posted on September 25, 2017

The e-Spectrum Service Portal a consumer-centric public service under the Communications Regulatory Authority (CRA) has been awarded Arab Government Achievement Award by the Pan Arab Excellence Awards Academy.

The e-Spectrum Services Portal, launched in January 2017, is the public interface of the CRA’s Automated Frequency Management System (AFMS), and allows spectrum users to submit applications online for issuing, modifying, or canceling their spectrum licenses. Users can also view active licenses, track submitted applications, register radio network/ area deployments, view invoices and make online payments. The Portal is also compatible with personal computers, tablets and smartphones.

The AFMS has been designed in line with international best practices and plays an important role in efficient management of the radio frequency spectrum in Qatar.  Through this system CRA aligns its services with the Qatar Digital Government initiative, and the system is part of CRA’s strategic objective of digitizing the application process for spectrum users in the State of Qatar. “CRA is pleased at the recognition of its e-Spectrum Services Portal. The Portal has user-friendly functionalities to apply and review processes, which significantly increases the efficiency, speed and transparency of the process,” said Faisal Al-Shuaibi, CRA’s Official Spokesperson.

“CRA is continually updating its services and looking for ways to improve the experience of telecoms consumers in Qatar.  Furthermore, it is in line with the CRA’s wider strategy of ensuring that people have the right tools and technology at their fingertips to contribute to CRA’s vision of making Qatar a smart, connected nation,” he added. To benefit from this service, users should create an account using the e-Spectrum Services Portal via this link https://e-spectrum.cra.gov.qa. Each applicant can only register one account and once the approval is obtained, users can collect the license from CRA’s offices in Al Nassr Tower (B), Al Corniche Street. For clarifications and more information, applicants may contact CRA at [email protected].

The Communications Regulatory Authority (CRA) is the communications regulator in the state of Qatar established by virtue of Emiri Decree (42) in 2014. CRA regulates the communications & information technology and postal sectors, and access to digital media. CRA uses its regulatory powers mandated by the Emiri decree to protect consumer rights, ensure competition, manage the resolution of disputes, and manage the electromagnetic spectrum. In all its activities, the CRA seeks to ensure the provision of advanced, innovative and reliable ICT and postal services across the state of Qatar. For more information, please visit: http://cra.gov.qa/en

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