Posted on May 30, 2016

DHL Express, the world’s leading Logistics Company unveiled the names of 35 lucky Gold Coin winners. The announcements were made at their City Center Branch in Qatar following a month long Campaign honoring customer loyalty and brand faithfulness.

Commenting on the success of the campaign Nael Attiyat, Country Manager of DHL said “This was a great opportunity to thank our customers who have always trusted our services for the last 35 years. As the longest established Logistics Company in Qatar and with more than 50 percent market share, DHL is continuously looking for ways to provide our valued customers with the highest levels of service. Having strategically placed 11 Service points in key locations is yet another example of our commitment to ensuring that we provide ease and convenience for our customers across Qatar”.

Customers are the cornerstone of DHL Express continued success, meeting their needs and ensuring their satisfaction is imperative. While acquiring new customers is essential, ultimately it is the loyalty of existing customers that ensures stable business operations all year round. DHL Express strongly believes that the biggest investment made by an organization should be toward their existing customers in order to ensure faithfulness and brand loyalty.

“It was a nice experience that began with dedicated service from DHL Villaggio. After I sent a package, a clear notification phone call was provided about the results of the promo. I was told to come to collect the coin and there was a dedicated DHL employee there at reception I would say everything was well organized and I am glad that I won!” said, Dr. Navaneethakrishnan K Sidra, QF, Doha, Qatar one of the fortunate winners.

With Qatar drawing closer to achieving two major milestones – the 2022 World Cup and the Qatar National Vision 2030, the country’s logistical demands are set to reach new heights. As the longest established express logistics company in the Qatar, DHL Express aims to continuously facilitate the country’s needs with the highest levels of service. DHL Express has seen exponential growth in its business and market share, the diversification of the economy and the tenets of the National 2030 Vision deeply reflects the company’s desired direction, with 11 service points and plans to introduce 2 more by 2017, it will further boost accessibility and efficiency for its entire customer base.

DHL Express Qatar currently employs over 200 people and operates four offices in Doha and will continue to aim to be the provider of choice for logistics solutions in Qatar. DHL has been a pioneer in the Middle East logistics industry for more than 35 years and currently have 261 service centers and service points across 16 countries in the region and employ over 4,400 employees across the Middle East. Through its innovation, service excellence and commitment, DHL continues to offer customers superior logistics solutions.

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