Posted on June 21, 2018

Dr. R. Seetharaman, CEO of Doha Bank was honoured with the "EU Business School Leadership Award" at the EU Munich Commencement Ceremony on 16th June 2018 in recognition of his dedication to inspire passion, direction and determination in young and fellow business people.

The award also acknowledged his integrity, innovative spirit and commitment to promote sustainable development and economic prosperity which greatly inspired community. On receiving the award he highlighted the areas where leaders should focus in the light of changing dynamics in global and regional space.

“The key areas which require attention by leaders include realignment of business model in accordance with structural changes in environment, building strong corporate image, sustaining growth, grooming people for global environment, leveraging technology, giving back to society and managing stakeholder expectations. Digital governance and sustainable development are the key enablers of future banking. Fintech, Internet of things, block chain and artificial intelligence are some of the major technological developments.  Robotics, enabled by artificial intelligence and machine learning, is proving to be a game changer that can bring unique operational efficiencies to the financial services industry. After the explosive growth of digital payments in 2017, fintech companies are gearing up to ride on block chain and expand their portfolio of app-based services ranging from consumer lending to insurance products to cross-border remittances.

SMEs should consider technology in segments such as smartphones for customer interactions. A true digital bank is built on the value proposition that most products and services are delivered digitally.  Its customers expect to use digital channels for their day-to-day banking activities. In times of disruption, the choice to become a member of an emerging world community is so important – now more than ever.  To combat the rise in populism, we need schools to promote global citizenship, respect for diversity and critical thinking. There are four economic systems which provide opportunities from Sustainable development goals, food and agriculture and health and well-being. Seizing such opportunities will require revitalized and enhanced multi-stakeholder partnerships.”