Posted on November 26, 2015

When the forecast of storms become known, the entire Hamad Medical Corporation (HMC) network, including the Ambulance Service (AS) and Hamad General Hospital (HGH), activated its major incident response plans and took preemptive measures to ensure we continued to deliver safe and effective care.

This included ensuring all HMC facilities had enough medicines, other medical supplies and equipment anticipated for dealing with rain accumulation on standby. HMC’s major incident response teams were also put on standby and the Ambulance Service called in extra vehicles and staff to ensure they were ready to respond. Today, HMC and HGH also took a number of operational measures to ensure the smooth and safe delivery of patient care. The Bone and Joint Center was closed temporarily and patient appointments were rescheduled. 

Today, the HMC Ambulance Service responded to more than 250 calls between 6am and 3pm - 50 more than the previous day and comprised of a mixture of regular emergency calls and road traffic accidents. In spite of the road and weather conditions, the Ambulance Service maintained excellent response times. All HMC Emergency Departments across our network of hospitals continued to operate at full capacity throughout today’s inclement weather.

Dr. Yousef Al Maslamani, Medical Director of HGH said the hospital’s Emergency Department actually experienced a quieter than usual day. The Male See and Treat unit treated 160 patients while the Female See and Treat saw 78. HGH also treated six trauma cases. “HMC’s network of hospitals, Ambulance Service and HGH meticulously planned and were fully prepared in advance for today’s events,” Dr. Al Maslamani said. “We drew support from across our system and ensured we had not only enough medicine and supplies but extra capacity to ensure we continued to provide the highest quality care to all our patients.

 “I am proud of the efforts of all of our staff – both clinical and non-clinical – in proving that we can meet any challenge and ensure the seamless delivery of care,” said Dr. Al Maslamani.