Posted on August 15, 2016

Demonstrating its continued commitment to innovation in banking and the implementation of an integrated digital ecosystem for its customers, Mashreq Qatar has been recognized as the ‘Best Consumer Digital Bank in Qatar 2016’ by Global Finance magazine, New York, for the 8th consecutive time. The Bank’s continued efforts in the innovation and digital banking space makes it the most deserving bank to be awarded with this prestigious award.

Mashreq Qatar was acknowledged for demonstrating consistent excellence across a number of criteria including digital customer service, digital products, web and mobile site functionality, and success in enabling usage of digital offerings – as evaluated by an esteemed panel of judges comprising senior members of Infosys, a global leader in consulting, technology and outsourcing, as well as Global Finance editors.

Tooran Asif, Head of Retail Banking, Mashreq Qatar, said: “Winning this award time and time again is a firm recognition of collective effort of our teams to remain at the forefront of innovation in the banking sector. A fully-integrated, digital approach is crucial to ensuring that our products and the benefits of banking with us reach our valued customers at their convenient place and time. Over the years, incorporating our banking processes on a secure digital platform has contributed to empowering our customers. They can navigate through numerous services at the tap of a finger on their smartphones or any other web-connected device – an unprecedented offering in Qatar’s financial landscape. This award is a firm recognition of the collective efforts of our teams and partners who help us remain at the forefront of innovation in the banking sector.”

As part of its efforts to replicate its success in strengthening the digital ecosystem beyond MashreqOnline – its Internet banking service – the Bank has tapped into the growing use of mobile devices and transformed smartphones into a 24/7 virtual branch. In particular, Mashreq’s mobile banking application ‘Snapp’ is geared towards redefining the banking experience in Qatar. Using the app, customers can apply for new products, make credit card and utility bill payments, transfer money to family and friends, top up mobile phone credit instantly, and receive special offers and updates. Snapp also features biometric authentication, allowing users to use their fingertips as password, as well as a cardless cash withdrawal system that enables recipients – even those that do not have an account with the bank – to withdraw money from any Mashreq Qatar ATM using a transfer code generated by the sender. In addition, customers can instantly open Easy Saver savings and fixed deposit accounts using the mobile app.

This unparalleled convenience is matched with investments in making the interface safe and secure, allowing Mashreq to reinforce its digital leadership and strengthen customer loyalty by enhancing the banking experience at all consumer touch-points.

To download the Mashreq mobile banking application, please visit: Mashreq Qatar products and services are available on MashreqOnline: