Posted on June 14, 2015

Mashreq Qatar, the leading financial institution in the Middle East & North Africa, has opened its new state of the art branch & Head Office at Doha’s easy access C-Ring Road. Mashreq’s E Cube retail concept offers customers smart banking services using interactive electronic devices.The inauguration was done by Mariam Al Muhannadi, Branch Manager, in the presence of prominent Qatari customers and senior management of Mashreq.

Upon entering the branch, customers are greeted by a 75” exterior attractor screen, which they can physically interact with using motion detection technology to explore Mashreq’s wide range of products & services using. 

Niranjan Mendonca - Head of Retail Banking, commented: “For the first time in Qatar, our award winning E-Cube branch is providing customers with new age banking. We continue to explore new ways to delight our customers with innovative banking solutions coupled with an atmosphere that provides the latest technology to keep our customers engaged.In addition to regular branch transactions, customers can use the e-kiosk to have a video chat with a customer service representative, 24x7. This is also our first disabled-friendly branch location, with a dedicated wheelchair access ramp and suitably configured ATMs and electronic interfaces.”

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The E-Cube branch is also environmentally friendly offering customers a paperless processing experience - they will no longer have to fill out forms to conduct day to day branch banking transactions.  Dedicated Mashreq Gold and Business Banking Relationship Managers are also available in the branch. The location is also Mashreq’s new Head Office and will be housing the retail banking team, business banking, corporate banking team and the Country Head Office.

The new branch continues to offer the same working hours, offering services during the morning, evening and even on weekends: Weekdays (Sun to Thu) 7:30 am to 1:00 pm. Evenings (Sun to Thu) 6:00 pm to 8:30 pm. Saturdays 8:00 am to 12:30 pm.

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