Posted on March 19, 2017

Nasser Bin Khaled Automobiles, the Authorized General Distributor of Mercedes-Benz in Qatar, is pleased to introduce the new Mercedes-Benz service solutions package that is dedicated for light and heavy trucks.

The new solution comes within the company’s commitment to offer clients the best deals and options, provide reassurance that their vehicle is in safe hands at the best price ever. Mercedes-Benz Service Solutions offers a customized range of services at a fixed, transparent and low price, which reduces downtime and improves economic efficiency of the truck, or fleet.

Khaled Sha’aban, General Manager of NBK Automobiles said: “Nasser Bin Khaled Automobiles is pleased to offer fleets this innovative solution, which has wide range of benefits. It is the best way to customize the fleet service, offering attractive fixed maintenance and repair costs, reduced vehicle downtime and administration. In short, it is an economical and reliable way to keep your vehicles on the road, and enjoy peace of mind so that you can give more focus on your core business.” He continued, “Mercedes-Benz Service Solutions is the best way to guarantee the increased vehicle resale value. Thanks to this package, all commercial vehicles and trucks will be maintained at the highest standards so they deliver the best performance.”

Service Solutions are modular, which means that whether you have a fleet of long distance haulage or single vehicles doing local distribution, Mercedes-Benz has the right combination of service components to meet the requirements of every client. Service Solutions come with a variety of add-ons that also give you the opportunity to customize Mercedes-Benz service to your operational requirements. Based on customer request other services can be added such as 24-hours roadside assistance, Fleet Board, tire service, driver training, extended opening hours, among others.

The Mercedes-Benz service solutions (MBSS) allows the customer to purchase the maintenance services of his vehicle as per his needs, over the chosen duration and mileage, at a convenient price. It covers the cost of parts, labor and operational fluids needed for the scheduled maintenance operations. Customers can choose from three customized packages: Best Maintenance, Select Plus and Complete. Best Maintenance package pays from the first until the last day. It guarantees an increased vehicle resale value so when the customer decides to sell his truck, the Service Solution will help him get a better price for it. The new owner will also have a service history and complete maintenance, which included services performed by properly trained Mercedes-Benz technicians using only Mercedes-Benz genuine parts, assuring that the truck is maintained at the highest standards to deliver the best performance.

In addition to these benefits, Best Maintenance has a fixed cost which allows the customer to know exactly how much the maintenance of his vehicle will cost over the next years. This will help them avoid the impact of inflation on maintenance costs. The Select Plus package offers the same benefits in addition to Post-warranty cost protection, while Complete package adds more benefits including Scheduled maintenance, Post-warranty cost & protection Wearing parts. Nasser Bin Khaled Automobiles has built its success by establishing solid, longstanding relationships with its customers, and through offering a wide range of products that appeal to car enthusiasts who appreciate quality and style. As a brand, Nasser Bin Khaled Automobiles is deeply associated with a successful history of premium quality service and market leadership. 

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