Posted on December 30, 2015

The Ministry of Economy and Commerce, in cooperation with Al Mana Motors Company, the dealer of Ford cars in Qatar, has announced the recall of Ford Fusion vehicles models 2011-2013 due to a defect in the steering column. The Ministry said the recall decision was part of its continuous coordination and follow-up to ascertain the commitment of car dealerships to follow-up vehicle defects and repair them as well as protecting consumer rights.

The Ministry stressed that it will be a coordination with the company's agent to follow up on maintenance, repairs and communication with customers to ensure the implementation of procedures and reparation the defective cars. The Ministry of Economy and Commerce has urged all customers to report any violations to the Consumer Protection and Anti-Commercial Fraud Department which receives complains and suggestions through its communication channels or through the Ministry's account the social networking sites, or the Ministry's application on smartphones or electronic media system in the commercial complexes. 

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