Posted on September 09, 2016

The Ministry of Economy and Commerce has intensified inspections on outlets violating the consumer protection law No. 8 of 2008.

It detected several violations last month which led to imposing punishments in a high 125 cases. The punishment included closure of the outlets and fines, in accordance with the laws and regulations of the Consumer Protection Anti-Commercial Fraud Department at the ministry. The highest number of violations involved a failure to announce product prices (14); and using inaccurate product labels when describing, advertising or displaying the product (11).

Other major violations included a failure to clearly identify service information, including its advantages, characteristics and prices (seven); failure to use Arabic language in declarations and statements related to the products (five); selling and displaying expired products (six); failure to include all relevant product information on the label (four); charging higher than the declared price (five); offering reductions and announcing promotions without obtaining an approval from the competent authority; failure to issue bills in Arabic and foreign languages; reducing the weight of local and Arabic bread; and raising the prices of subsidised Australian meet, among others.

The ministry stressed that it will not tolerate any violation of the Consumer Protection Law and its regulations, and will intensify inspection campaign to crack down on violators. The ministry said it will refer those who violate the law to competent authorities, who will take action against them to protect consumer rights. It urged consumers to report violations to the department through its call centre: 16001; email:[email protected]; Twitter MEC_QATAR; Instagram MEC_QATAR; its app on iPhone and Android devices MEC_QATA

source: The Peninsula