Posted on August 26, 2019

Qatar’s leading telecommunications operator announced the launch of the country’s first Virtual Store, the Ooredoo Virtual Store. Ooredoo has engaged Obsess, a Plug And Play partner, to create the new Virtual Store and bring a revolutionary 3D retail experience to customers from wherever they are.

The new Virtual Store – the first such store anywhere in Qatar - offers customers the opportunity to browse and buy Ooredoo products and services as if they were actually in one of the many Ooredoo retail shops around town. Available at the Virtual Store will be Apple, Samsung and Huawei products, as well as packages, services and accessories. The new Ooredoo Virtual Store is 3D, 360° and interactive, allowing customers to learn about the products and services in which they are interested, and fully integrated with online e-commerce, so they can make purchases as and when they select products and services online. And, what’s more, the new Ooredoo Virtual Store is accessible online from any mobile device; a smartphone, a tablet or a laptop, as well as a regular desktop computer.

Yousuf Abdulla Al Kubaisi, Chief Operating Officer, Ooredoo Qatar, said: “Our Digital Transformation team has been working tirelessly to bring this revolutionary new digital retail experience to our customers, in line with our goal of complete digitalisation and our aim of complete customer satisfaction. While we will always be physically available to our customers via our retail network, Live Chat and Call Centre, we know many customers these days do prefer to carry out purchases online and this Virtual Store gives them the best of both worlds; an experience as close to a physical retail shop as possible, but with the convenience of browsing and purchasing wherever they are via their digital device.”

Customers can access the exciting new Ooredoo Virtual Store via www.ooredoo.qa.  

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