Posted on July 19, 2017

Qatar Post launched a new Digital Mailroom automation solution aimed at increasing efficiency, providing better tracking of mail flow and control while reducing operational and distribution costs for the benefits of all Qatar-based organisations and existing customers. This new solution, developed in partnership with Everteam, was born out of the pressing need to streamline, automate and provide insights and visibility into the whole mail lifecycle.

Digital Mailroom offers a fully traceable and auditable mailroom management and tracking solution with faster mail delivery, reduced lost documents risk, secured information dispatching, integrated real-time electronic signature on delivery receipts and standard mail reference number assignment within the organisation with automatic barcode generation. The solution also provides a customisable dashboard reporting system equipped with an integrated statistics engine delivering information related to mail dispatching costs. The mail registration supports various types of mail such as incoming, internal or outgoing and also includes a customisable index form for employee pay slips, bank guarantees, performance bonds, new customer applications, claims, etc.

“With Digital Mailroom, Qatar Post is taking the digitalisation of its products and services to a higher level. Our top priority is to make our customers’ business journey smooth and easy with the highest degree of reliability and accuracy.  Everteam equipped us with the best solution on the market that allows us to be very competitive in the postal sector. Digital Mailroom is a key milestone in our current digitalisation process. We are very proud of what we have achieved together. ” commented Mr. Khalid Al Emadi, Deputy Director of Sales & Marketing at Qatar Post.

Everteam is one of the leading providers of content management solutions with local presence in Qatar. This collaboration combines technological advancements with industry expertise and best practices, and provides a smart platform for the future for new services that meet customer's evolving needs and demands. “Seeing this enthusiasm in people to automate and improve their mailing operations makes us happy and proud. People love to improve, and we feel it is our duty to fulfill their desire. We have the technical skills and the knowledge and Qatar Post has the industry expertise - we both want to progress, so this partnership came to top it up” said Mr Hussein Abdallah, Country Manager of Everteam Qatar.

With more than 25,000 electronic PO boxes, the post office had to deliver advanced technological solutions in addition to its compelling services, as it strongly believes that automation is the future. The digital mailroom automation is supporting Qatar Post in maintaining its leading position in mail delivery services and solutions in the region. The introduction of Digital Mailroom Automation solution is a remarkable step towards a wider automation culture that should spread among customers. As Qatar Post is fully embracing the digital age, more highly advanced technological solutions will be implemented at a later stage.