Posted on October 26, 2016

Qatar Islamic Bank (QIB), Qatar’s leading Islamic Bank, has announced that it is sponsoring the Third Annual Conference for Information Security in Financial Institutions. The conference, which is organized by Qatar Central Bank, will take place on the 1st of November 2016 in Doha under the patronage of  H.E. Shk. Abdullah Bin Nasser Bin Khalifa Al Thani, Prime Minister and Minister of Interior. With Information Security being a nationwide matter, Qatar Central Bank is collaborating with all Government authorities, especially the Ministry of Transport and Communications and the Ministry of Interior, to confront mutual challenges.

The conference will address information security challenges faced by banks in Qatar and abroad as well as current solutions and infrastructure improvements taking place within the financial sector. It is a  continuation of the deliberations of the two previous conferences held in 2014 and 2015, which drew praise from speakers and delegates alike.

QIB’s sponsorship of the conference is in line with the Bank’s Board of Directors and Executive Management commitment to support initiatives which strengthen Qatar’s financial and banking sector. QIB prides itself on its proactive approach to information security having invested in a number of security features and tools to continuously increase customers’ protection from fraud and offer them a convenient and trouble-free banking experience.

QIB was the first Bank in Qatar to become PCI compliant with regards to credit card systems and processes, adding 3D Secure technology to safeguard online purchases made using a Debit or Credit card. The introduction of the One-Time Password (OTP) authentication process increases  security when banking online. Customers can make purchases online only after receiving the password, valid for one minute, via SMS or by using the QIB Aman smartphone application. The Bank’s security initiatives included the implementation of an “state of the art” Anti-Skimming Protection Solution which reduces the risk against thieves "skimming" customers credit or debit card information using a device that affixes to the ATM’s card reader. The Bank has also taken measures to enhance its IT security infrastructure through the use of Firewalls, an upgrade of its Data Centre switches, and a technology refresh of its entire telephony system.

“As firm supporters of the initiatives taken by the Government and the Qatar Central Bank  to ensure the safety of the entire banking sector, we are pleased to sponsor the Third International Security Conference for the Financial Sector and contribute to promoting Qatar as a safe and secure financial environment” said QIB’s Group CEO, Mr. Bassel Gamal.

The safety and security of all banking customers is a top priority for QIB and as part of this commitment, the Bank has also taken internal and external initiatives to increase awareness among its customers and employees. QIB has recently launched a public banking security awareness campaign which has been designed to get the message across in a simple, straight-forward way. The campaign is based on the character of “Saleh” who is QIB’s Virtual Information Security Specialist and gives customers Information Security tips throughout the year to help them protect their identity and stay safe when conducting any banking transaction.

The Bank has also launched an internal Information security training program for all its employees. The program contains sixteen modules which cover different aspects of information security - how to protect personal and confidential information, how to identify fraudulent, malicious or fake emails and websites, how to enhance password security by creating stronger passwords and store them safely, how to stay away from “impostors” and scam messages when using the web and social media platforms, the safe use of Wi-Fi networks, mobile device security rules and many other common threats and mistakes everybody has to deal with and how to avoid them.

“At QIB, we are committed to continuously upgrade our security levels and invest in information security. We also understand that we need to raise awareness inside and outside the Bank, therefore we have launched a customer awareness campaign and invested in training all our employees about precautious measures they need to follow at work and their daily lives. For example, through our customer awareness campaign, we are repeating to all our customers that we will never ask them to reply to an email with any personal information or that they should never provide any of their banking card details over the phone unless they have initiated the call and they are sure they are talking to QIB. In addition, our internal learning programs are there to ensure that our employees and subsequently our customers are fully aware of existing cyber threats and how to avoid them.” Mr. Gamal concluded.

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