Posted on November 29, 2016

In reference to the recent news published in newspapers across Qatar that some customers are requesting that Woqod exchange their metal cylinders for Shafaf cylinders for free, Qatar Fuel company (Woqod) would like to provide an update to the community of Qatar. We understand your concerns, however, please take note that the fees being charged are very reasonable when compared to the high cost of manufacturing Shafaf Cylinders in accordance with current international standards.

Woqod would like to reiterate its full commitment to the safety of all of our customers and we fully support this excellent opportunity that allows for a QR 100 discount on Shafaf cylinders. In keeping with the demand, we are happy to announce that we have extended our offer to switch from the metal cylinders to Shafaf cylinders until 31 December 2016. The same discounted rate of QR100 will still be in effect for this period and the final price under this promotion remains at QR265.

Woqod would like to additionally clarify that the news stating that we fill shafaf cylinders with 5 kg of gas is inaccurate. Our stations only exchange empty metal cylinders for empty Shafaf cylinders. Refill cylinders are available in two sizes of 12 kg and 6 kg to accommodate various household requirements. The amount of gas capacity in Shafaf is equal to that in the metal cylinders of the same sizes, and can be refilled at the same cost. The exchange of metal cylinders with Shafaf cylinders is being rolled out gradually and in a systematic way, and it will continue even after the expiration of the promotional offer at the end of this year. However, Woqod is committed to refilling metal cylinders until at least mid-2017.

Shafaf cylinders are designed with high-levels of safety and security in mind, especially when compared to the previous generation. These revolutionary cylinders are fire proof and are explosion resistant, even in the cases of fire. Additionally, the cylinders enable the user to monitor gas levels so they can replace fuel as necessary. Woqod is pledged to providing our clients with products of the highest standards of quality and safety. In keeping with this mission, our company is increasing the number of Shafaf distributors to meet the increasing demand from customers.