12 March 2019
The Communications Regulatory Authority (CRA) resolved 92% of telecom consumers’ complaints received in 2018. CRA engaged with telecom service providers to resolve and discuss solutions for all the...
22 October 2018
As part of the Communication Regulatory Authority’s (CRA) ongoing efforts to ensure the provision of smart, innovative and high-quality services in the sectors that it regulates, CRA recently...
17 July 2018
The Communications Regulatory Authority (CRA) has launched a comprehensive field survey to measure individual consumers’ satisfaction of telecommunications services provided through the licensed...
25 January 2018
The Communications Regulatory Authority (CRA) resolved 95% of consumers’ complaints received in 2017. To address issues raised by consumers such as billing, Premium SMS services, disconnections and...
13 December 2017
The Communications Regulatory Authority (CRA) has observed an increase in the number of scam calls from international numbers through OTT apps like WhatsApp, IMO and Viber. Through this alert, CRA...
06 December 2017
As part of its initiatives to educate consumers about their rights and responsibilities, the Communications Regulatory Authority (CRA) is organizing an outreach event on Saturday, December 9, 2017 at...
20 August 2017
As part of the Communications Regulatory Authority (CRA) initiatives to spread awareness among telecoms consumers, the CRA has issued a consumer alert to increase consumers’ awareness about their...
08 August 2017
The Communications Regulatory Authority (CRA) has reviewed the Spam Regulation published in December 2016 and made amendments that align it more closely with the Data Privacy Law published by the...
22 June 2017
As the annual holiday season approaches, the Communications Regulatory Authority (CRA) would like to alert all consumers to ensure that they are familiar with their service provider’s roaming...
02 May 2017
The Communications Regulatory Authority (CRA) has noted an increase in number of complaints regarding scam calls through its 103 hotline, media reports and social media comments. CRA would like to...
06 February 2017
The Communications Regulatory Authority (CRA) resolved more than 94% of complaints received in 2016 compared to 90% in 2015. To address issues raised by consumers such as billing, network coverage,...
13 June 2016
A comprehensive business customer satisfaction survey commissioned by the Communications Regulatory Authority (CRA) reveals that 91% of business customers in Qatar are generally satisfied with the...

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