30 October 2019
A memorandum of understanding signed by Vodafone Qatar and Hamad International Airport (HIA) today sets HIA on course to become one of the smartest connected airports in the world. The agreement will...
28 October 2019
Among Qatar’s businesses, 96 percent rank customer experience as a business priority for 2020, according to a new YouGov survey of IT decision-makers launched ahead of QITCOM. Across Qatar,...
30 July 2019
Hamad International Airport (HIA) has achieved second place in the prestigious 2019 Travel + Leisure World’s Best Awards. First receiving this award in 2017, HIA continues to position itself as a...
03 January 2019
Alfardan Automobiles, the official importer of MINI in Qatar, has kick-started the New Year with a fantastic deal on all brand-new MINI 3-door 2019 models. In keeping with Alfardan Automobiles’...
07 December 2018
QNB Group, the largest financial institution in the Middle East and Africa, announced today that it is the first in Qatar to deploy a customer experience strategy powered by the next generation of...
12 December 2017
It has been a record-breaking year for Qatar Airways, as the airline has claimed more global awards than ever before in its 20th year of operations. Qatar’s national carrier has received more than 50...
17 July 2017
With the fourth annual Qatar Summer Festival underway, retailers are looking for ways to attract customers and increase sales. But instead of inundating them with mass text messages about offers and...
01 May 2017
Q-Auto, the official importer of Volkswagen in Qatar, shifts its focus to digitalisation in 2017 to enhance customer experiences with the brand. The relaunch of the Das WeltAuto website for pre-owned...
13 February 2017
Hamad Medical Corporation (HMC) has won two awards in the Customer Experience category at the 2016 Annual Middle East CX Awards, recently held in Dubai. The awards are: Middle East CX Company of The...
15 June 2016
Mobile devices – and the demands by mobile users – are reshaping the way work gets done and where. Enterprises in Qatar have responded by expanding their wireless networks and, in many cases,...
28 February 2016
Ooredoo has announced the revamp of Hala Daily and Weekly Mobile Internet Packs (MIPs), as the company pushes to offer an enhanced experience on the Ooredoo Supernet. The new Mobile Internet Packs...
11 January 2016
The Qatar Cancer Society this month received a donation cheque from the Qatar Airways Customer Experience team, following a three day fundraising bake sale, which resulted in the collection of QAR...

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