03 February 2018
Location: Conference Room 4, Education City Student Center   In brief: HBKU is hosting a community class for working professionals on customer service titled “Deliver Excellence through Customer...
Monday, February 5, 2018 - 08:00 to Monday, February 12, 2018 - 08:00
14 December 2017
Hamad International Airport (HIA) has been voted as the “Best Airport in the Middle East” at the Global Traveler’s GT Tested Reader Survey Awards in Los Angeles. The award recognises outstanding...
17 November 2017
AICR International (the Global Front of House Managers Association for Luxury Hotels) recently awarded Pamela Munzala, the highly coveted the Best Receptionist in Qatar after a tough screening held...
10 August 2017
Getting in touch with Qatar Airways’ Customer Service team has been made even easier today thanks to the launch of a brand new dedicated 24/7 Twitter channel. Although the online support function...
02 June 2017
Since launching late last year, Skyline Automotive – the official distribution partner for Hyundai in Qatar – has put customer service at the core of its business. Led from the top by General Manager...
13 February 2017
Hamad Medical Corporation (HMC) has won two awards in the Customer Experience category at the 2016 Annual Middle East CX Awards, recently held in Dubai. The awards are: Middle East CX Company of The...
12 February 2017
Alfardan Premier Motors Co., the exclusive retailer of Jaguar Land Rover in the State of Qatar, was just recently recognized for its impressive first-class customer service at the 2016 Jaguar Land...
22 January 2017
International Bank of Qatar (ibq) has won the “Best Customer Centric Banking Brand, Qatar” for the year 2016, in recognition of the Bank’s exceptional commitment to branding activities, creativity...
24 December 2016
QIC Insured, the retail arm of QIC, Qatar’s flagship insurer yesterday announced the opening of its branch at Abu Hamour and kiosks at Landmark & Villaggio. The new full service outlets are...
14 December 2016
Hertz Qatar, part of AlMana Group, has recognized its best employees during its annual celebration party held this year at the Fraser suites Hotel. During the evening’s festivities, Hertz Qatar’s...
15 October 2016
Qatar Islamic Bank (QIB), Qatar’s leading Islamic Bank, has launched a new automated complaint management system. The new system makes it easy for QIB customers to track the status of an issue or...
02 June 2016
Hamad Medical Corporation (HMC) is today launching a new Customer Service program to better engage with patients and the public. The launch is part of a HMC-wide initiative to improve the patient...

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