Posted on September 01, 2018

Leading hypermarket and supermarket chain Carrefour, has released the new version of its mobile application in Qatar, by adding additional features to improve the look, feel and overall user experience in line with Carrefour’s commitment to constantly innovate its customer service offering.

The app now provides Digital Receipts, allowing customers to keep track of their latest purchases and also features the digital MyCLUB Card directly on the landing page, to ease the checkout process. The mobile application also offers access to the latest promotions, discounts and leaflets as well as a direct link to the Carrefour Qatar website; additionally a new ‘Finder’ tool helps customers locate the nearest Carrefour branch based on their location. Users already registered with the mobile application will have their MyCLUB points automatically transferred to the new updated app.

Laurent Hausknecht, Country Manager of Carrefour Qatar commented on the upgrade: “At Carrefour we constantly look at ways to innovate our customer offering and in today’s world technology increasingly plays a key role in doing so. Inspired by our commitment of creating great moments for everyone every day, we’ve taken the time to engage and listen to our customers’ needs so that they can benefit from a seamless shopping experience.”  “We expect that the new features will attract more customers to download the application and in turn help them save more through MyCLUB. The added functionalities are designed in a practical, convenient and user-friendly manner and are tailored to the demands of our constantly growing customer base”, Hausknecht added.

Loyal MYCLUB customers will receive weekly mobile offers, earn points faster, and other rewards. They will also have access to personalized coupons and earn bonus points on specific products and brands. Furthermore for every 500 points, MyCLUB members will receive a 50 QAR loyalty discount at the checkout in store.

To date the Carrefour mobile app has attracted 440,000 downloads.