Posted on May 11, 2019

Commercial Bank hits the headlines for receiving The Best Retail Bank in Qatar Award for 2019 for the third consecutive year. Placing customers at the center of its focus, Commercial Bank continuously seeks to build on their technological innovations to provide customers with an outstanding banking experience. Winning this prestigious award from “The Asian Banker” acknowledges the uninterrupted success of Commercial Bank’s Retail Banking.

“Winning the Best Retail Bank award reflects the investment we have made in our franchise and validates our strategic focus on client experience, creativity and innovation. Commercial Bank is leading the way in transforming Retail Banking by introducing digitally innovative banking products and services, and we will continue to harness new technologies for the benefit of our customers,” commented Commercial Bank Group CEO Joseph Abraham. Meeting the ever-changing banking needs of its customers, Commercial Bank never fails on delivering innovative solutions. Client-centric advancements in technology include ‘Tap and Pay’ Credit Cards for quick and easy purchases, Corporate and SME Mobile Banking Apps that offers convenient tailored services, and a Remote Cheque Deposit solution that allows customers to process cheques digitally for clearing.

The Bank has recently completed more than two million ‘near instant’ remittance transactions to multiple countries across the world, as a result of their leading edge technology and remittance service. Pay Card customers benefitted from being able to use a Nepalese language Mobile Banking App, a first in the Middle East offering convenient banking with easy remittance facilities. Amit Sah, EGM, Consumer Banking stated: “We are proud to receive this award as it reflects Commercial Bank’s commitment to world class standards and our sustained endeavours to deliver a great banking experience for customers. It is always pleasing to be acknowledged by customers and when industry bodies and external agencies also recognize you, it motivates us to do even better.”

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