Posted on March 30, 2015

Commercial Bank, one of the leading full service banks in Qatar, has announced the launch of a new online rewards portal, powered by Infinia Services & Solutions, now making it easier for its credit card loyalty programme customers to redeem their Commercial Bank Rewards points online, for flights, home furnishings, fashion, spas, electronics and much more. is a fully automated loyalty rewards portal, where customers can instantly view and redeem their current Commercial Bank rewards points balance online, anytime, anywhere, with no paper forms to be filled and no waiting times at branches or retail outlets to receive or redeem vouchers.

All Commercial Bank Credit Cardholders are automatically enrolled into one of three types of generous rewards programmes when taking a Commercial Bank credit-card, and earn Reward Points each time they spend using their credit cards. To register on the portal to view the points they have accumulated, and to redeem these points, all that customers need to do, is to register and activate their online Rewards account by visiting; click “redeem your points”; and then choose what to redeem their points for. Customers can opt to redeem their Rewards points for either FlyMiles, Accolades vouchers or simply transfer their points to other preferred airlines or hotel loyalty schemes. 

FlyMiles allows customers to redeem reward points to fly to any destination, on any date, with any airline, and was the first loyalty program to offer this to customers in Qatar when launched in 2013. Commercial Bank customers opting to redeem their reward points for Accolades vouchers are able to choose from the widest variety of redemption partners in Qatar, and now, with the launch of this new platform, customers receive their vouchers via their mobile or email for immediate use. Customers then simply visit any one of Commercial Bank’s partners and enter their voucher number at the point of sale to enjoy great discounts off jewellery, fashion, electronics, home furnishings and much more. This now eliminates customers having to complete forms and collect paper vouchers from Commercial Bank’s branches.

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Mr. Dean Proctor, Commercial Bank EGM, Retail and Consumer Banking said: “Commercial Bank’s new online redemption portal makes it even easier for customers to enjoy our market leading loyalty programme and to redeem their rewards points, all from the comfort of their home or office. This is another step forward in the Bank’s goal to making life simpler and more convenient for our customers. By receiving e – vouchers on a customer’s phone or smart device, customers can now instantly enjoy the benefits of our enhanced online rewards programme and benefit from their use on our range of credit-cards. The real- time, personalized and state- of- the- art platform takes customer loyalty to the next level. Instant online redemption is already enabled through a partner network of over 900 airlines and 450,000 hotels worldwide, through FlyMiles and now through e- vouchers, which are easily redeemable at hundreds of Commercial Bank partner outlets across Qatar”.

Prashant Khattar, Founder and Managing Director of Infinia Services & Solutions, said. “We are delighted to extend our partnership with Commercial Bank of Qatar, one of the leading banks in the country. Commercial Bank’s aim is to make life simpler for their customers and to reward them for their loyalty. Our platform enables them to do this easily and simply. We are confident that Commercial Bank customers will be delighted with this newly enhanced rewards programme.”