Posted on August 19, 2014

Ooredoo today announced its extended deadline of 31 August to transition all residential customers and small businesses in Qatar to the e-billing system, as part of a company wide effort to reduce its carbon footprint. While customers have had the option of receiving an e-bill in the past, the recent announcement makes a mandatory move towards paperless billing and a kick-off towards the final phase of the initiative.

Ooredoo customers can sign up to receive e-bills by registering their email address where a PDF version of the bill will be delivered every month. To register, customers must send the message ‘EB’ <space> email ID <space> QID number to 114. Small business customers should call 800 8000 or their account manager for inquiries and registration. Ooredoo’s eBill service offers customer’s an easy-to-read PDF version of their monthly bill, via email or online, and provides customers with a secure way to view and compare new bills with previous bills.

With the final phase of paperless billing coming into effect, all residential and small business customers who do not register on or before 31 August will be able to view their bills only on the Ooredoo website. The paperless initiative at Ooredoo extends beyond just customer communication as the company is also currently working on phasing out all paper-based internal communication by the end of 2014.

Environmental conversation has always been a priority for the company and it was one of pioneers in Qatar to tackle issues pertaining to e-waste management and recycling. Other recent successful environmental campaigns also included the company’s annual celebration of Earth Hour where office lights and non-essential systems are powered down to demonstrate its commitment to energy conservation.

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