Posted on February 19, 2017

Q-Auto, the official importer of Volkswagen in Qatar, has welcomed the new year with its long-standing resolution of delivering unparalleled automotive experiences for customers through a premium range of after sales benefits and amenities. 

Located in the Industrial Area, the dealership’s new state-of-the-art service facility offers an exclusive selection of servicing and maintenance options for its customers. The precinct features a cluster of top-class mechanical working bays that serves 19 Volkswagen cars at a time. This is in addition to dedicated units for genuine parts, new body shop, washing bays, detailing bays, polishing section and window tinting section, alongside an extensive space for parking.

Customers visiting the facility will be assisted by a team of dedicated professionals, specifically factory trained to deliver top-of-the-line diagnosis and repair services. While stepping up its efforts in exceeding customer expectations, the dealership has launched a pick-up and delivery service, exclusively for Volkswagen customers. As part of the service, the team at Q-Auto will collect vehicles either from home or place of work within the city of Doha, and bring them back to customers after servicing. For further convenience, complimentary replacement vehicles are provided to manage daily commute during the time that the car is at service.

By tailoring all services according to Volkswagen standards, Q-Auto ensures all vehicles maintain their exceptional performance of day one, alongside passenger comfort and safety. In line with its offerings, customers can avail the Volkswagen Complete Service Package that provides regular scheduled services and checks, including complimentary oil service as well as free replacement of oil filter, washer additive, pollen and air filters. Additional benefits are supplemented by the Volkswagen Complete Maintenance Package, which offers free replacement of essential wear and tear items such as wiper blades, brake discs, and front and rear brake pads. Furthermore, a range of discounts is available on spare parts, labour and repair shops, depending on the age of the vehicle.

Ahmed Shariefie, General Manager of Volkswagen Qatar, Q-Auto, said: “For years, Volkswagen has stood as the epitome of quality and reliability. We have continuously persevered to provide our customers with personalised experiences that effectively communicate the inherent values of the brand.We are proud to present our customers with the new service centre that offers the latest diagnostic tools and processes.We work with the highly experienced technicians who are factory-trained to understand your every need. All our parts and accessories are 100% genuine and meet the highest standards of safety, durability and functionality.This means you car is always in safe hands.”

The Volkswagen Service Centre is located in the Industrial Area, Street 41, Gate 59, and operates from 8am-5pm (Saturday to Wednesday) and 8am-1pm on Thursday.